FREQUENTLY ASKED QUESTIONS
WHERE DO YOU PARK THE TRAILER FOR THE SLUMBER SHACK PARTY PACKAGE?
Event locations must be approved by us prior to final confirmation. We will need at least 35 feet of flat, clear space on your property or in front of your home to park the trailer. Towing vehicle will be disconnected from the trailer, but will still need room to maneuver trailer into its space. Most customers have enough space in front of their home and driveway. If the trailer will be blocking a neighbor's driveway, we ask for written permission from them. If the day of the event a Slumber Shack employee feels the location is not safe for parking, we will try to find a new parking location if possible.
WHERE DO YOU PARK THE TRAILER FOR THE SLUMBER SHACK WEDDING KID'S RETREAT PACKAGE?
Event locations must be approved by us and your venue must approve of our services, prior to final confirmation. We will need at least 35 feet long by 13 feet wide of flat, clear space at your wedding venue, usually close to reception area. Towing vehicle will be disconnected from the trailer, but will still need room to maneuver trailer into its space. We will communicate with the venue to obtain permission for parking and to use our generators to power the trailer. If the day of the event a Slumber Shack employee feels the location is not safe for parking, we will try to find a new parking location if possible.
DO I NEED A PERMIT FOR THE TRAILER?
The customer is responsible for securing any permission needed from HOAs or any permits needed for parking of the trailer. The trailer will be on your property for less than 24 hours, about 17. Permits are usually only needed in no parking areas.
DO YOU NEED ELECTRICAL, WATER OR RV HOOK UPS?
We do not need any RV hook ups for over night Slumber Shack Parties or Wedding Day Kid's Retreats, just the use of one non-gfi outlet. The trailer will be all set for dry camping, with a full water tank for water and an empty black and gray tank for toilet flushings and sink water drainage.
Glamping will need at least water and electric hookups and long term rentals of 3 days or more will need full RV hook ups that we will set up and break down for you.
DO YOU REQUIRE A DEPOSIT?
We require a deposit in the amount of $150 to hold your rental date(s) for Slumber Parties and Glamping and the amount of the campsite reservation fee or $150 which ever is greater for Long Term Rentals. The remaining balance will be charged upon delivery and set up of the trailer. We also require a security deposit of $250 as a credit card hold, that will be released after your event if there is no damage to trailer or its contents.
WHAT IS YOUR CANCELLATION POLICY?
All cancellations must be made at least 2 weeks before the date of the event to receive a full refund.
HOW MANY PEOPLE CAN BE IN THE TRAILER?
There is a maximum amount of 10 people allowed in the trailer at any time, socializing or sleeping.
DO YOU HAVE AN AGE REQUIREMENT?
For Slumber Shack Party Packages, we require for all occupants of the trailer to be at least 8 years of age or older and there must be at least one supervising adult with them at all times. There are no age requirements for occupants for Glamping, Wedding or Long term packages, however there still must be at least one supervising adult with any minors at all times. Person responsible for renting the trailer must be at least 25 years of age.
WHAT IF THERE IS BAD WEATHER?
For your safety, we reserve the right to cancel an event due to extreme weather conditions unsafe for trailer use. We will try our best to reschedule at a safer time but if a reschedule cannot be agreed upon a refund will be provided.
DOES THE SLUMBER SHACK HAVE AIR CONDITIONING?
Yes. The Slumber Shack has both AC and heating. Arizona experiences extreme heat in the summer. The trailer may not be capable of cooling below 75 degrees during the summer, and will require the use of 2 separate outlets for additional AC units. Thank you for your understanding.
HAVE A QUESTION WE DIDN'T ANSWER, GIVE US A CALL AT 480-599-0421 OR EMAIL US AT INFO@THESLUMBERSHACK.COM